Culture is a set of living relationships working toward a shared goal. Culture is not something we are. It’s something we do! It is made up of institutions, practices, beliefs, moods, styles, metabeliefs, and other artifacts. Paul Spiegelman, co-founder of the Small Giants Community, a peer-group...
Culture and the Organization An organization is a machine consisting of two major parts: culture and people. In an organization, tough love is effective for achieving both great work and great relationships. A believability-weighted idea meritocracy is the optimal system for reaching effective decisions. Make our...
It wasn’t until Oct. 6, 1963, that I discovered that many things I had come to believe as normal here in Canada were different in other places. I had just landed in Santo Domingo, capital of the Dominican Republic, which had just suffered a hostile...
The new service leadership model advocates that the leader who resides at the top of the organization works for those in its lower part. First advocated by Robert Greenleaf, founder of the modern Servant Leadership movement and the Greenleaf Center for Servant Leadership, it is...
Who wants to change? We all do! Almost all of us are nervous about change. Many of us will resist it—consciously or subconsciously. Sometimes those fears are well founded—the change really may have a negative impact on us. In many cases, however, the target population for...
Culture and engagement are vital parts of leading inclusive organizations—from a person’s first contact with a potential employer through retirement and beyond. Today's inclusive companies look at co-worker journeys, study the needs of their workforce, and use net promoter scores to understand the co-worker experience. In...